PLAN A TRIP WITH US

Whether it’s a weekend escape close to home, a luxury ocean cruise, or an African safari, we’re here to ensure every journey is supported with a level of service that feels thoughtful, seamless, and personal. We take the time to understand how you travel and tailor our approach accordingly—so every detail is handled with care.

To best support our clients, we offer two ways to work with us: complimentary hotel and cruise booking access and full-service concierge itinerary planning, designed to match the level of involvement and customization your trip requires.

WHY CHOOSE AWAY

Because we know travel! Our team members have traveled to every continent and hundreds of countries, with most of that travel in total luxury. AWAY is known for taking pride in attention to every detail, delivering exceptional service, researching the finest hotels, constantly communicating, and delivering memorable experiences.

Here at AWAY we believe there is a difference between visiting a place and truly living it. Wherever you choose to go, however long the journey, you can trust us to be with you every step of the way.

HOW IT WORKS

Your trip begins with a 30-minute complimentary consultation via phone or Zoom with one of our travel advisors. This conversation allows us to understand your travel goals, preferences, and overall vision.

From there, we’ll recommend the best way to work together—whether that’s complimentary hotel or cruise booking, or full-service concierge itinerary planning, designed to match the level of customization and support your trip requires.

For clients moving forward with full-service planning, a dedicated travel team is assigned to research, design, and manage the details of your journey from start to finish.

Regardless of how you choose to work with us, AWAY. Travel is committed to delivering a thoughtful, concierge-level experience. Our goal is to ensure your trip feels seamless, well-curated, and effortless from planning through return.

*Full-service planning engagements cover travelers within the same household or those traveling on a shared itinerary.

GET IN TOUCH

Ready to begin planning? We’d love to learn more about your travel plans and how we can best support your next journey.

Schedule a complimentary 30-minute discovery call with one of our travel advisors, or complete our inquiry form to get started. The more detail you share, the more thoughtfully we can tailor our recommendations—whether you’re looking for simple booking assistance or full-service itinerary planning.

From there, we’ll guide you toward the best way to work together and take care of the rest.

INQUIRE

HOTEL AND CRUISE RESERVATIONS (COMPLIMENTARY)

For travelers who already know where they’d like to stay or sail and simply want expert booking support.

We assist with hotel and cruise reservations using our preferred partner relationships.

Reservations are handled on your behalf and, when available, include amenities such as room or cabin upgrades, daily breakfast, resort or ship credits, and VIP recognition.

Looking for a more hands-on planning experience?
Explore our concierge planning services below.

CONCIERGE PLANNING SERVICES

SINGLE JOURNEY
$495/TRIP

For travelers seeking expert, concierge-style planning for one thoughtfully designed journey, whether by land, sea, or a combination of both.

  • Custom itinerary design for a single journey
  • Hotel, cruise, or land-based planning (or a coordinated combination tied to one trip)
  • Curated experience, touring, and dining recommendations
  • Coordination of transfers and on-the-ground logistics
  • Exclusive VIP perks through our Luxury Partners (upgrades, daily breakfast, resort/ship credits, etc.)
  • Digital itinerary for travel
  • Support before departure and while traveling for that journey

Designed for one departure. Additional trips or ongoing planning support may require a different service option.

INQUIRE

THE EXPLORER
$795/YEAR

Designed for travelers who value an ongoing planning relationship and concierge-level support throughout the year.

  • Concierge-level support for up to two thoughtfully crafted trips per year
  • Expert travel design team
  • Cruise & land planning research and recommendations
  • Private or group excursion arrangements
  • Dining recommendations and reservations
  • Air booking recommendations and logistics support
  • Travel insurance coordination
  • Travel claims assistance (if needed)
  • Continual digital itinerary access
  • Ongoing support before and during travel
INQUIRE

THE JET SETTER
$1950/YEAR

For avid travelers who value a highly personalized, white-glove planning relationship and seamless coordination throughout the year.

  • Unlimited leisure travel planning throughout the year
  • Dedicated travel designer
  • Priority response and direct access
  • 24/7 cell-phone access to your designer
  • Preferred partner upgrades & exclusive benefits (when available)
  • Air reservation management (domestic, international, or private aviation coordination)
  • VIP access to tours, events, and experiences (when available)
  • Travel documentation, visa, and international logistics support
  • Centralized digital itineraries for all planned journeys
  • Luggage Assistance
  • Destination-appropriate wardrobe guidance
  • Ongoing support before and during travel
INQUIRE

THE ENTOURAGE
$150/PER PERSON

*(minimum 8 travelers)

From small to large groups, we make it easy to create one-of-a-kind group travel experiences. We specialize in luxury group travel, celebratory group vacations, wellness retreats, and corporate events.

Includes:

  • Expert knowledge from a group travel specialist
  • Custom itinerary crafted for all travelers
  • Transportation Assistance
  • Hotel/Resort Bookings
  • Group Excursion Arrangements
  • Special Group Rates on Rooms & Tours
  • Upgraded Rooms or Cabins (when available)
  • Smart Phone Travel Itinerary App
INQUIRE

Frequently Asked QUESTIONS

Not always.

For hotel-only stays, private villas, and cruises, there is typically no planning fee—you’ll receive the same publicly available rates, often paired with exclusive perks and added value through our industry relationships.

For more involved trips, such as custom itineraries, multi-city journeys, or air travel coordination, planning fees may apply depending on the scope of work. Any fees are always discussed upfront, so there are no surprises.

Our goal is simple: to save you time, add value, and make the planning process seamless—whether you need a single hotel booked or a fully curated experience.

AWAY. Travel is affiliated with Signature Travel Network, a global luxury travel consortium representing the world’s top hotel brands—such as Ritz-Carlton, St. Regis, Intercontinental, Langham, Mandarin Oriental, Belmond, and more—along with privately owned hotels and resorts, cruise lines, and trusted tour operators worldwide.

Depending on the property and travel dates, we may be able to secure preferred or unpublished rates, along with added benefits:

  • Daily breakfast for two

  • Resort, spa, or dining credits

  • Priority for room upgrades (when available)

  • Early check-in and late check-out (when available)

  • Welcome amenities and VIP recognition

In many cases, this means our clients receive more value—or occasionally a better rate—than what’s publicly available online, paired with VIP recognition and personalized support before and during their stay.

Because luxury travel isn’t just about where you stay—it’s about how smoothly everything unfolds.

When you book through AWAY. Travel, you gain:

  • A trusted advisor who handles the logistics, details, and follow-through

  • Access to preferred partner perks that add real value to your stay

  • Personalized recommendations based on your travel style

  • Support before, during, and after your trip if plans change

We’ve built long-standing relationships with hotels and travel partners worldwide, which allows our clients to receive elevated service, thoughtful touches, and VIP treatment that enhances the entire experience.

You get to focus on enjoying the trip—while we handle the rest.

AWAY. Travel is best for travelers who value expert guidance, thoughtful details, and a seamless experience from start to finish.

You’re a great fit if you:

  • Appreciate personalized recommendations over endless online searching

  • Want VIP treatment, preferred amenities, and insider access when staying at luxury hotels and resorts

  • Are planning a honeymoon, milestone trip, family getaway, or multi-city journey

  • Prefer having a trusted advisor who can handle changes, advocate on your behalf, and manage logistics

  • Value quality, efficiency, and a relationship-driven approach to travel planning

Whether you’re booking a single hotel stay or designing a more complex itinerary, our role is to simplify the process and elevate the experience.

We specialize in thoughtfully planned travel where service, experience, and comfort matter. While there is no universal minimum, AWAY. Travel is best suited for trips where clients are looking for premium accommodations, curated experiences, and professional planning support.

If you’re unsure whether your trip is a fit, we are always happy to chat and guide you in the right direction.

Absolutely.

Many clients come to us with a specific hotel or destination in mind. We can step in to:

  • Secure preferred partner amenities

  • Monitor availability and advocate for upgrades

  • Manage special requests and on-property communication

You get the benefits of expert support and VIP perks—without having to start from scratch.

You’re not on your own.

If an issue arises while you’re traveling—whether it’s a flight disruption, hotel concern, or last-minute change—you have an advisor who can step in and help resolve it. We work directly with hotel partners, suppliers, and on-the-ground contacts so you don’t have to.

Often, yes.

Thanks to strong industry relationships and real-time supplier access, we are frequently able to assist with short-notice travel. Availability varies by destination and season, and expedited planning fees may apply for urgent requests.

Yes.

We plan travel for:

  • Couples and honeymoons

  • Families and multi-generational trips

  • Small groups and celebratory travel

Each itinerary is approached with the same level of care, customization, and attention to detail.

Our focus is on value, experience, and service—not simply finding the lowest possible price. While we always aim to maximize value, AWAY. Travel is best suited for travelers who prioritize quality and expert planning over bargain hunting.

**All hotel, cruise, and land arrangements coordinated by AWAY. Travel are booked through our preferred travel partners. We are unable to support or assume responsibility for reservations made independently outside of our coordination.

Air travel may be booked independently by clients unless air reservation management is included as part of a selected concierge planning service.

The scope of services provided will be clearly outlined in advance based on the planning option selected.